Warranty
All the products sold in our store are parallel imports of genuine original goods, offered at highly discounted prices. They are not covered by the official brand warranty terms.
If there are any issues with the products due to original manufacturing defects (excluding damage caused by human factors), we provide a ‘replacement for faulty items’ service.
The deadline for exchanging goods for self-pickup orders is 3 days. For local delivery orders (counted from the date of purchase), the deadline for exchanging goods is 7 days.
If customer chooses delivery service, please be consider all the risk which may arise. We can only guarantee our products are packed in good condition before delivery. ETopia Global shall not be liable for any loss or damage during the delivery by the third party logistic service.
Shipping Method
1. In-store pick-up
Once the order is ready, you will be informed via email or message to come to our store to pick up the goods.
Store address: Room 903, 9/F, Wing Tai Centre, Kwun Tong, Hong Kong
Office hours: 10:00 to 19:00 Monday, to Friday (Except Public Holidays)
2. Local delivery
SF Express will be used for local delivery. Freight will be paid altogether during checkout ($30 up).
Once the order is being shipped, you will be informed via email or message for the parcel tracking number.
3. Overseas delivery
DHL will be used for overseas delivery. Freight will be paid altogether during checkout.
Once the order is being shipped, you will be informed via email for the parcel tracking number.
Matt Leung –
一出即入手,勁快攞到貨,CS服務好好
Mike_698 –
Probably the lightest phone you can get right now, feels good on hand and the camera is better than i expected.
wong toby –
今朝早喺 etopia 買到我部Pixel 9a, 一切順利開心使用中,CS有禮貌
Charlotte –
服務態度很好。價錢很實惠。交收站環境舒適。下次購物會再選這店。